Privacy Policy

Effective Date: 15 July 2025

1. Who We Are

NW Bathrooms & Property Maintenance Ltd is based in Peel Green, Manchester (M30 7DP) and specialises in bathroom fitting, tiling, kitchen design & installation, central heating and general property maintenance across Greater Manchester and the Northwest.

2. What Data We Collect

We collect:

  • Your name, phone number, email address, location and enquiry details when you use our “Request a Quote” form.

  • Any information you share during service delivery or communications.

  • Technical data via cookies (see our Cookie Policy below).

3. Purpose & Lawful Basis

We use your personal data to:

  • Respond to your quote requests and queries.

  • Arrange site visits, quotes and scheduling of services.

  • Provide, invoice and manage services.

  • Maintain internal records and improve our offerings.

Our lawful basis includes performance of contract, consent for marketing communications, and legitimate interests (e.g. customer service improvements).

4. Sharing Your Data

We do not sell your data. We share information only with:

  • Trusted third-party providers (e.g. email, IT support).

  • Authorities if required by law.

5. Data Retention

We retain your personal data only as long as necessary for service, legal compliance, and accounting obligations.

6. Your Rights

Under UK GDPR, you have the rights to:

  • Access your data

  • Correct any inaccuracies

  • Request deletion

  • Object to processing

  • Request transfer of your data

To exercise these rights, email us via the contact form on our website.

7. Contact & Complaints

Use our website’s Contact Us page to get in touch regarding your data. If you’re not satisfied, you may lodge a complaint with the ICO.

© 2025 | All Rights Reserved.